FAQ

This most likely means the head has broken off from the fitting and needs repaired. Please call us for service.

This most likely means you have a leak or break and it needs repaired. Please give us a call for service.

This most likely means you have a bad solenoid in the field and it needs replaced. Please give us a call so we can take a look at it.

Check if the water was shut off outside or in the basement. If still not working, give us a call!

Typically this means the water tap was not connected correctly or was not winterized.

Usually this means one of the valves is in the open position and needs closed, or you could possibly have a leak.

This often means you have a bad diaphragm in the valve and it needs replaced. We recommend calling us to schedule a service call.

Typically, this means you have a bad solenoid or a wiring issue. We recommend calling us to setup a service call.

Yes, our systems are user-friendly and with a few steps can be safely shut down by the homeowner. However, we will gladly put you on our maintenance program and take care of your system.

Our systems are user-friendly and, with a few steps, can be started up by the homeowner. Learn more about System Startup. However, we will gladly put you on our maintenance program and take care of your system.

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